FYI

Frequently Asked Questions

Ice Cream

Why can’t I find Tillamook Ice Cream in my area?

We believe that the amount of Tillamook Ice Cream in one’s freezer directly affects the harmony of their household. That being said, we’d love to make more happy homes by expanding our ice cream distribution to more states. Let your store manager know you’d like to be able to purchase Tillamook Ice Cream in your area. We hope to one day put our ice creamy dreamy goodness in more families’ freezers throughout the U.S.! In the meantime, come visit us at the Tillamook Creamery to try all of our flavors!

Do you make sugar-free or “no sugar added” ice cream?

At this time, we don’t make any sugar-free or “no sugar added” ice cream flavors. We do, however, provide a “no sugar added” ice cream option at our Creamery in Tillamook, Oregon. We hope to see you soon for a scoop or two!

Do you make any dairy-free ice creams?

We do not make any dairy-free products. However, we do offer a fruit sorbet option at our ice cream counter at the Tillamook Creamery so that everyone can enjoy a delicious dessert! You can find our ice cream menu here.

Are the egg yolks in Tillamook Ice Cream pasteurized?

Yes! The egg yolks in our ice cream are pasteurized to kill any harmful bacteria.

Is your ice cream kosher?

Our ice cream is not kosher certified, though all of our ice cream products are vegetarian with the exception of Rocky Road (which contains marshmallows with pork gelatin).

Why is there cottonseed oil in your ice cream?

The cottonseed oil in our Butter Pecan Ice Cream and our German Chocolate Cake Ice Cream is present in the pecans. The pecans are roasted in this oil. If you are looking to avoid this ingredient, we recommend checking out the other flavors we offer here.

Does Tillamook Ice Cream contain any major allergens?

Yes. All Tillamook Ice Cream flavors contain milk, most contain pasteurized egg yolks and some contain other major allergens like wheat, tree nuts, peanuts or soy. In compliance with federal law, any Tillamook product that contains major allergens (milk, egg, crustacean shellfish, fish, wheat, tree nuts, peanuts, or soy) clearly states so in the ingredients listing, so please be sure to check the label! Please note that all of our ice cream flavors are produced with the same equipment. Production schedules are carefully prepared by considering allergens and their potential risks. Equipment is thoroughly sanitized after producing ice cream flavors that contain nuts or other major allergens. Staff at the ice cream counter at our Creamery in Tillamook would be happy to use a fresh ice cream scoop to accommodate visitors with allergen concerns, so please let us know. A full list of Tillamook Ice Cream ingredients is available at the Tillamook Creamery and also listed online for each ice cream flavor.

What are the natural flavors in your ice cream?

We use natural flavors in some of our ice cream recipes to make sure that our fans have a consistent flavor experience with every Tillamook Ice Cream container they encounter. Using our Tillamook Oregon Dark Cherry Ice Cream as an example, Oregon dark cherries can change in flavor from season to season and orchard to orchard, so we use natural flavors to make the flavor profile consistent despite those variables.

Regarding what the flavors are made from, unfortunately we're unable to share the exact ingredients, because the recipe is proprietary (even to us!) since we work with an ingredient supplier who produces the flavors for us.

If there are specific ingredients you're trying to avoid, please let our Tillamook Love & Care team know HERE or at 1-855-562-3568, and we'll be happy to confirm whether individual ingredients are present or not in the natural flavors. 

Why is peanut oil listed as an ingredient in this ice cream, but peanuts are not mentioned in the allergens disclaimer on the container?

Some of our ice cream flavors contain fudge pieces with highly refined peanut oil in them. This kind of oil is not considered a major allergen under federal labeling requirements. However, we always recommend checking with a doctor if you are unsure of its safety for yourself or your family! 

Do your ice cream containers have a protective seal?

Yes! All of our ice cream containers should either have a plastic ring seal around the lid, OR a foil seal underneath the lid.

If your container had neither, please let us know! (www.tillamook.com/contact or 1-855-562-3568)

I have an idea for an ice cream flavor, who can I talk to?

We love to get new product ideas from our fans! Feel free to let us know what your Tillamook creation would be via our Contact Us page, and our Tillamook Love & Care team will share it with the appropriate internal teams. 

Does your ice cream contain alcohol?

Yes, the following Family Size and Pint ice creams contain a trace amount of alcohol in the recipe: 

  • Brownie Batter 

  • Butter Pecan  

  • Campfire Peanut Butter Cup  

  • Caramel Swirl 

  • Caramel Toffee Crunch 

  • Chocolate  

  • Chocolate Chip 

  • Chocolate Chip Cookie Dough 

  • Chocolate Hazelnut 

  • Chocolate Peanut Butter 

  • Coffee Almond Fudge 

  • Cookies and Cream 

  • Dark Chocolate Cookies and Cream

  • French Vanilla

  • German Chocolate Cake

  • Sugar Cookie

  • Malted Moo Shake 

  • Marionberry Pie 

  • Mint Chocolate Chip

  • Mountain Huckleberry

  • Neapolitan

  • Old Fashioned Vanilla

  • Orange And Cream 

  • Oregon Dark Cherry 

  • Oregon Strawberry

  • Peaches and Cream 

  • Peppermint Bark

  • Rocky Road

  • Sea Salt & Honeycomb Toffee

  • Tillamook Mudslide 

  • Udderly Chocolate 

  • Vanilla Bean 

  • Waffle Cone Swirl

  • White Chocolate Raspberry 

Additionally, ALL of our ice cream sandwiches contain trace amounts of alcohol in the recipe.

Are your Chocolate Collection flavors seasonal?

Our Chocolate Collection Ice Cream is here to stay and will remain available year-round

Where did your Tillamook Frozen Custards go?

Our Frozen Custard Collection has been discontinued to make room for Tillamook Ice Cream Pints, which offer the best of our classic flavors in a more accessible size.For fans of the Sea Salt & Honeycomb Toffee Frozen Custard, don’t worry! It’s now available as Sea Salt & Honeycomb Toffee Ice Cream. And if you loved other specific Frozen Custard flavors, here are some recommendations:

  • For our Dark Chocolate & Red Raspberry Frozen Custard, try the Oregon Dark Cherry Ice Cream Pint.

  • Fans of Northwest Mint Chip Frozen Custard will appreciate the Mint Chocolate Chip Ice Cream Pint.

  • Oregon Strawberry Shortcake Frozen Custard fans can indulge in the Oregon Strawberry Ice Cream Pint.

  • For those missing the Maple & Candied Pecan Frozen Custard, the Coffee Almond Fudge Ice Cream Pint is a great choice.

  • And if you loved Salted Caramel Frozen Custard, the Sea Salt & Honeycomb Toffee Ice Cream Pint is a delightful alternative.

  • You can find Tillamook Ice Cream Pints at select stores like Fred Meyer, Target, QFC, King Soopers, HEB, and Albertsons.

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